Most orders ship within 1-2 business days.
Our current shipping rates are as follows:
$6.95 for Standard Shipping within the United States.
$24.95 for International Shipping outside of the US.
Once shipped, most orders that ship within the United States using Standard Shipping should arrive within 3-7 business days. Packages shipped using Express Shipping should arrive within 1-3 business days. International orders should arrive within 7-10 business days, but may take longer.
Returns and Exchanges
Your satisfaction is our number one priority. If you wish to exchange or return an item, please contact us to ensure that we are able to approve your return or fulfill your exchange.
Underwear, Swimwear, and Fetish Gear: We do not accept returns or exchanges on any of these items due to health code regulations.
One-of-a-Kind and Sale Items: All purchases are final. No returns or exchanges.
Returns must be made within 30 calendar days from the date you receive your order. Once your return is approved, a refund will be issued no later than 30 calendar days from the date we receive your return. Shipping charges are not refundable.
We reserve the right to use our discretion in granting returns and exchanges. This is based on how the product appears upon return to us.
Absolutely no returns or exchanges will be accepted for any reason later than 30 calendar days from the date you receive your order.
Health regulations stipulate that clothing that is soiled, worn, damages, or laundered is considered to be in "other than new condition" and cannot be returned or exchanged.
Please mail all returns and exchanges to:
Monroe Land Toy Store
Toluca Lake, CA 91602